You can exchange items within 14 days from the delivery date.
For a quick handling of your exchange, please follow these steps:
Send an email to firstname.lastname@example.org and include the following information:
Pack the exchange item together with the invoice in preferably in the original Kepewear packaging.
Bring the package to your preferred shipping provider and send the package to:
2583DP - S-Gravenhage
* Do not forget to request a tracking code, to easily follow the parcel.
Your exchange shipment must meet the following requirements:
When does the exchange take place?
Upon approval of the receiving exchange item / shipment, the new requested item will be send to you within 2 days.